Applied to: ZWCAD 2018, ZWCAD 2017

Issue:

When deploying ZWCAD through SCCM, the installation package is generated from the deployment. We can set the license server address for ZWCAD during deploying the package to a shared server folder so that after install ZWCAD it will directly be activated with a floating license from the license server. But sometimes after install, you may find ZWCAD is not activated and it is prompting for a license.


Cause:

The could be due to several reasons, for example, the Internet connection between the client and the server is down, the version of network license manager is not correct, etc. 


Solutions:

1. Firstly check whether the Internet connection and the version of ZWCAD and network license manager. You can manually configure the floating or borrowed licenses to troubleshoot it. Normally, if you are using ZWCAD 2018 SP1 or above, your network license manager should be in v11.14, if not, please update both to the latest version.

2. If users are Admin users, you can choose to deploy through SCCM as user context. If not, try step 3.

3. Write the license information to the Registry directly as the following:

    Create a .txt file and then copy the following:


Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\FLEXlm License Manager]"ZWFLEX_LICENSE_FILE"="port@ServerIP"
[HKEY_LOCAL_MACHINE\SOFTWARE\ZWSOFT\ZWCAD\2018]"Network"="1""ZWFLEX_LICENSE_FILE"="port@ServerIP"
[HKEY_CURRENT_USER\Software\FLEXlm License Manager]"ZWFLEX_LICENSE_FILE"="port@ServerIP"
[HKEY_CURRENT_USER\Software\ZWSOFT\ZWCAD\2018]"Network"="1""ZWFLEX_LICENSE_FILE"="port@ServerIP"

    Note that the port@ServerIP should be changed to the server's port and IP address.
    Save it as .reg file and then copy it to the client, double-clicking to run it. After that, ZWCAD will be activated with a floating license from the server.