If you encounter installation issue, please following the steps below to try solve, if not, then find the log file and send to tech@zwcad.com with description about the failure, thanks.
Try the following ways first:
- Try to use the tool we provided ZWFIXIT to clean then reinstall, you can search ZWFIXIT in the solution library on freshdesk.
- Try to delete the registry item by manual then reinstall, you can find the details steps in this solution.
- Try to re-download or retrieve installation package to have a try