1. Exit ZWCAD
  2. Go to ZWCAD installation directory, search "zwcad.ini", modify the one that in the same folder with ZWCAD.EXE
  3. Add RECORDLEVEL=9 in the [Exception] part end
  4. Start ZWCAD, and run as normal, when the issue happens, then close ZWCAD
  5. For the issues that can exit ZWCAD normally, exit ZWCAD first, then go to the log file location (you can find or set the path from OPTIONS dialog box), and find the ZCR file and send to us. 
  6. The ZCR file will be named by the date and time, for example: 2018_9_4_10_56_47.zcr
  7. For the issues that cannot exit ZWCAD normally,  you need to go to %temp% to search the corresponding file like ZCR*.tmp, and send to us.

         

By default, it will not generate this ZCR file.

For the previous versions before 2019, this solution doesn't work.