Applies to: ZWCAD 2015; ZWCAD Classic


Following you can find most of the crashes and possible causes.


Crash may happen in any drawing, even for the new blank drawing, which is easy to reproduce and solve for the developers. However, most of the crashes happen in some special drawings under some special operations without obvious clues.


Generally, for both these two kinds crashes, you can follow the below lists to check the reason, it’s not easy, but once you find the reason, you will get a great satisfaction. 


No Possible Cause Solution
1 External reasons like the computer and network environment Need to solve it according to the specific information
2 Software confliction, like eDataSecurity on Acer Solution for reference
3 Virus detriment. Kill virus
4 In-virus software blocks the software working normally. Set ZWCAD to the exception list or close in-virus software directly.
5 Too much running tasks cause insufficient free disk space and memory. End other tasks to release the computer resources.

6 Improper installation of ZWCAD Reinstall ZWCAD
7 Missing necessary components An solution example for reference
8 Using un-stable versions like test version like Alpha/Beta/Special packages. Use the official version. 
9 Has something to do with the third-party add-ons. Unload the third-party add-on or contact the provider for solution.
10 Poor compatibility with some OS, like Win Vista, Win 7, Win 8. Report to us and we will improve ASAP.
11 The robustness and fault tolerance of some functions is poor. Report to us and we will fix it ASAP.
12 Drawing compatibility like agent objects or anonymous block. Report to us and we will improve ASAP.
13 Accessing files from network Copy the file to local to check, if the problem is because of the poor network, please try to enhance the network. If not, report to us and we will try to improve it.