Installation and Activation

Can get borrowed license but not get floating license
Applies to: ZWCAD Classic Some users can get borrowed license but not get floating license Case 1: User is using ZWCAD 2009 floating license and use...
Sun, 1 Mar, 2020 at 2:08 PM
How to report installation issue?
If you encounter installation issue, please following the steps below to try solve, if not, then find the log file and send to tech@zwcad.com with descripti...
Fri, 23 Mar, 2018 at 11:44 AM
How to uninstall ZWCAD completely with DOS command?
Applies to: ZWCAD 2015 1. Open registry editor, delete “ZWSOFT” (HKEY_CURRENT_USER\Software\ZWSOFT) 2. locate to “Uninstall” (HKEY_LOCAL_MAC...
Tue, 5 Jan, 2016 at 2:54 PM
How to solve the problem that ZWCAD failed to be installed
If ZWCAD failed to be installed, please go to the folder of %temp%, and find the folder that has the same name with the installation package.  For example,...
Sun, 1 Mar, 2020 at 10:48 AM
How to check the product version from dongle information?
Applies to: ZWCAD Classic, ZWCAD 2015; ZWCAD 2014; ZWCAD 2012; ZWCAD 2012(ITC) The functional version like PRO or STD depends on dongle number printed...
Sun, 1 Mar, 2020 at 10:49 AM
How to modify the user information related with dongle or soft-key before ZWCAD+2014 SP1 (including SP1, VERNUM:2013.10.23(17150))?
Applies to: ZWCAD 2014; ZWCAD 2012; ZWCAD 2012(ITC). From time to time it happens that we must take back a dongle (soft-key) from a customer becau...
Tue, 5 Jan, 2016 at 3:16 PM
Stand-alone Soft-key activation error message: Activate fail! The number of activated copies has reached the maximum quantity authorized. If you want to upgrade, please return the former license code first.
 Applies to: ZWCAD 2015; ZWCAD 2014; ZWCAD 2012; ZWCAD 2012(ITC). Solution: 1) Check if the license has been activated already on FLEXnet Porta...
Tue, 5 Jan, 2016 at 3:21 PM
Soft-key activation error message: Activate fail! The number of activated copies has reached the maximum quantity authorized. If you want to upgrade, please return the former license code first.
 Applies to: ZWCAD Classic; ZWCAD 2015; ZWCAD 2014; ZWCAD 2012; ZWCAD 2012(ITC). Solution: 1) Check if the license has been activated already on ...
Tue, 5 Jan, 2016 at 3:19 PM
Take a long time and cannot activate the license
 Applies to: ZWCAD 2017; ZWCAD Classic In some situation, user want to activate license by license manger of Classic or 2017 and find that it takes a...
Sun, 1 Mar, 2020 at 1:55 PM
Soft-key activation in Stand-alone version error message: License code does not exist. Please check! for online activation.
Applies to: ZWCAD Classic, ZWCAD 2015; ZWCAD 2014; ZWCAD 2012; ZWCAD 2012(ITC) Solution: 1) Check if the license code is not input wrong, we stro...
Tue, 5 Jan, 2016 at 3:22 PM